Who SurroundNet is for
SurroundNet is your source of truth — your Digital Asset Management Information Toolset: what you have, what it does for the services you run, what it costs to build and keep, who looks after it, and the evidence that it is done right. Different people come to it with different questions. Here are seven of them.
Each persona is an illustrative example, not a customerPick the one that sounds like you
Each page covers who they are, the questions they ask, what SurroundNet answers for them today, and how they start.
At the centre: SurroundNet
The platform every persona shares: one source of truth for your digital estate. What it does, in plain English, and the tools it brings together.
Read more →The vertical MSP and partner
An IT provider that specialises in one industry and answers to its clients’ CEOs for every change it makes.
Read more → Customer ITThe customer’s IT lead
Runs IT for a multi-site organisation and wants to start without a big project — co-managed with its MSP.
Read more → Executive sponsorThe executive sponsor
Funds the budget for the digital estate and wants to know what it costs to build and run, and who looks after what.
Read more → Health network CEOThe health network CEO
Answers to a board: are we healthy today, where are we exposed, and will the estate carry us for five years?
Read more → Regulator and auditor viewThe regulator and auditor view
Colleges, commissioners and assessors don’t use SurroundNet — they inspect the businesses that do. The evidence is ready.
Read more → Professional-practice groupsProfessional-practice groups
Law firms, pharmacies and clinic groups: fleets of small sites, a central back office, and a regulator for each.
Read more → Government and defence suppliersGovernment and defence suppliers
Suppliers preparing for CMMC- or CPCSC-style assessments, with staff certification and an incident plan to show.
Read more →The business drives the assets; digital services keep them fit
SurroundNet records each link in the chain: what the business plans, which assets serve which service, what each costs to build and run, and who looks after it.
The business
Its roadmap and budget: new sites, more staff, new services — what it will need, and when.
Digital assets
Connections, capacity and access — the network pillars.
Digital services
Security, operations, updates and maintenance — changes made on behalf of the Domain Services.
Domain Services
The services people actually use: records, phones, scheduling, imaging.
The network
Physical network, transport, power, data centre, network services and monitoring — the connections, capacity and access everything runs on.
The organisation around it
Organisation, people, finance, compliance and operations — who owns what, what it costs, what is owed, and how it runs.
What the business uses
The business services and applications that staff, clinicians and customers rely on, each linked to the assets underneath it.
A roadmap, not every option at once
Implementation is agreed and delivered in increments. Align on what comes first, implement it, assess adoption and maturity, then iterate to the next increment — with the training for the people who use each one.
- Align
- Implement
- Assess
- Iterate
Every partner MSP has its own referral link, so its customers sign up straight into its fleet and the record shows who brought them. Beyond that, we grow by word of mouth: customers and partners introduce people they think it would help — always with their consent, never by harvesting contacts.
Not sure which one you are?
Tell us how your organisation runs and we'll show you the parts that matter to you.