Professional-practice groups: many small sites, one back office, one record
Law firms, pharmacy groups, dental, veterinary and medical clinic groups. Billing, HR and purchasing already run centrally — but each practice’s IT is often a mystery box, every acquired practice arrives with a different set-up, and each profession has its own regulator.
An illustrative example: a group of a few dozen clinics growing by acquisition, with a central business office now asked to look after the clinics’ IT too.What SurroundNet answers today
Marked plainly: what works today, and what is coming next.
What is actually in each practice?
Each site’s devices, network ranges and services in one record, from your templates and from discovery inside each site’s network.
Who owns it, and who looks after it?
Every asset with a site, an owner and the people who support it — your office, your MSP, or a vendor.
Can we bring an acquired practice in quickly?
The same template pack and one connector download per site; devices are placed at the new site by its network ranges.
Are we meeting each regulator?
Obligations for your profession and provinces — law society, pharmacy college, health privacy, card payments — with evidence and sign-offs per control.
Can we run IT as a back-office service and bill for it?
Faults become tickets on a service-level clock, changes follow approved procedures, and the work is rated into an invoice to each practice.
Can we show our staff are trained?
Hosted certification programmes with an assessor and a separate approver, and credentials that expire.
From first conversation to source of truth
- Talk to usTell us how many practices, which professions, and who looks after IT today.
- Start with one or two practicesTemplates and one connector each.
- Roll out across the groupSame pack, same record, every practice.
- Prove and reviewEvidence for each regulator, and a review of what was done.
Practice groups talk to each other. If one of yours would benefit, you can introduce them — with their consent.